Help Center | Infyniinfyni Kids

Help Center

Subscription & Free Trial Details

It’s a monthly subscription. You’ll receive a set number of Infyni Coins each month, which can be used to schedule sessions. If you need more sessions, you can buy additional coins.
To start, click the "Book/Join Free Trial" button on our homepage banner. After logging in or signing up, you’ll be redirected to the free trial page to complete the process.
Yes, entering your credit card details is required to activate the free trial. However, no charges will be made at this stage.
Additional credits can be purchased if you run out during the trial, allowing more session bookings as needed.
Yes, you can cancel at any time during the 30-day trial to avoid being charged for the subscription. Once canceled, you won’t be charged the $19 fee at the end of the trial.
You can subscribe by clicking the "Subscribe" button on the subscription page. The monthly subscription fee is $19 and does not include credits, which can be purchased separately.
No, trial credits expire at the end of the trial period. If you continue with a subscription, you’ll need to purchase new credits to book more sessions.
You receive 8 credits for the trial period. These can be used for two 1:1 sessions, four group sessions, or ten Q&A interactions. You can also purchase additional credits during the trial if needed.
Yes, you will receive notifications for: The start of your trial period. A reminder to begin within the first 24 hours. A notification 24 hours before the trial ends. Confirmation of the $19 subscription charge after the trial ends.
The free trial lasts for 30 days. If not canceled, a $19 subscription fee will be automatically charged at the end of the trial period.
After logging in, you’ll find the "Book/Join Free Trial" option in the left navigation menu. Selecting this will open a pop-up with trial details and a "Join Free Trial" button.
$49: Four 1:1 sessions, ten group sessions, or twenty-five Q&A interactions. $99: Unlimited group sessions and Q&A interactions per month. $249: Monthly support from a dedicated private tutor.
During the free trial, users receive 8 credits to book sessions. Credits can be used to book either 1:1 sessions (4 credits each) or group sessions (1 credit each). This allows users to explore a mix of session types or focus on one.
Yes, but to enjoy free sessions, they must be scheduled within the trial period, even if the actual session takes place later within the 30 days.
Any unused credits will expire at the end of the 30-day trial period. Afterward, you can purchase credits as needed to continue booking sessions.